Akb48 Privacy Policy — User Information Protection
Updated: 2026
This Privacy Policy explains how akb48 collects, uses, stores and protects your personal information. Please read it carefully before using our platform.
What information we collect and why it is needed
When you register and use the akb48 platform, we collect several categories of information to ensure a smooth, secure and responsive user experience.
Account information
During registration, you will be asked to provide your full name, email address, phone number and date of birth. This information is used to verify your identity, process your account and confirm that you meet the minimum age requirement.
Device and browser information
We automatically record your device type, operating system, browser type, IP address, and language settings when you access the platform. This data helps us optimise the display for Android and iOS smartphones and ensure consistent performance across different screen resolutions.
Payment Information
All deposits and withdrawals are processed in Malaysian Ringgit (RM). We record transaction details such as date, amount and payment method (FPX, Touch 'n Go eWallet) for account reconciliation and technical support purposes. We do not store credit card numbers or sensitive banking information directly in our systems.
Platform usage data
We record pages visited, games played, session duration, and in-platform actions. This data is used for internal analytics to improve service quality — it is not sold or shared for third-party advertising purposes.
Cookies, session tracking and how to manage them
Akb48 uses cookies and similar tracking technologies to support essential platform functions and enhance the user experience.
Required for core functions such as login, session security and language preferences. These cannot be disabled as they are fundamental to platform operations.
Collects anonymised data on how users interact with the platform to help us identify areas for improvement.
Saves your preferences such as display language and game settings so you do not have to reconfigure them on every visit.
You can manage or delete cookies through your browser settings at any time. Disabling certain cookies may affect platform functionality.
How we store your data and the security measures we apply
Akb48 takes user data security very seriously. All information transmitted between your device and our servers is protected using industry-standard SSL encryption, ensuring your data cannot be intercepted in transit.
Your personal data is stored on servers protected by strict access controls. Only authorised personnel with a legitimate business need are permitted to access this information. Account passwords are stored in hashed form and cannot be read back, even by internal staff.
We retain account information for as long as your account is active or as needed to provide our services. Once an account is closed and all legal obligations have been met, data will be deleted or anonymised in accordance with our internal retention policy.
Sharing information with third parties — what you need to know
Akb48 does not sell, rent or disclose users' personal information to third parties for marketing purposes without your consent. However, there are limited circumstances where information may be shared:
- Payment service providers: Transaction information is shared with payment gateways that process your deposits and withdrawals in RM. These providers are bound by strict confidentiality agreements and financial security standards.
- Game software providers: Minimal session data required by third-party game providers to ensure game integrity and technical compliance.
- Legal requirements: We may disclose information when required by court order, law enforcement investigation or other applicable legal obligations.
- Fraud prevention: Where there is reasonable suspicion of fraud or unlawful activity, information may be shared with the relevant enforcement authorities.
In all of the above situations, information sharing is limited strictly to what is necessary and subject to appropriate controls.
Your rights as an akb48 user — access, correction and deletion
As an akb48 platform user, you have certain rights regarding the personal information we hold about you.
Right to access
You have the right to request a copy of the personal information we hold about you. Submit your request via our support email and we will process it within a reasonable timeframe.
Right to rectification
If you find that the information we hold is inaccurate or out of date, you can update it through your account settings or contact our support team for assistance.
Right to deletion
You may request the deletion of your account and personal information. Requests will be processed subject to any applicable legal data retention obligations, such as financial transaction records that must be retained for a specified period under regulatory requirements.
Privacy policy updates
Akb48 reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or an in-platform notice. Continued use of the platform after any changes constitutes your acceptance of the updated policy. For any enquiries, contact us at [email protected] or visit our FAQ page.
Privacy enquiries — how to reach us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact the akb48 team through the following channels:
Instant answers are available at FAQ page us.
Check Terms & Conditions and Responsible Gaming.
By using the akb48 platform, you confirm that you have read and understood this Privacy Policy. Register a new account or log in to start playing.